1.5hrs + 0.40hrs = 2.10hrs

Chemistry (CS1) batch; [January 2009 intake!]

Thursday was the very very very last day of the talk. This means that officially, our last day in campus as a trainee is drawing to a close. The next - and last - time we'll be back in campus would be on the 20th Jan 2010; for the Investiture Ceremony. This feels a little duh! Because my last graduation convocation was like, on the July of this year, which is, like, only 4 months ago? And now, graduation ceremony again? DUH.

Anyway, on Thursday, the talk ended at 1pm. A whole batch of us adjourned down to JP for lunch. It was quite horrible, because it was lunchtime. To make it worse, this is the last day of our trainee days. This implies that my group is not the only group to decide on a "farewell" lunch at the neighbouring mall. Uh-oh.

After much ado, we managed to get a seat for 10.

The service was horrible. Our ice water took ages to come. As so did our beverages and snackers. We only got to tuck into our main course after a good 1.5 hours of waiting. By then, we were contemplating canceling our orders after polishing off the beverages and snackers. I mean, hello, munching on snackers and sipping our single glass of beverage for a good 1.5 hours just to wait for the main courses is ridiculous! And throughout the entire 1.5 hours, no waiter came forward to refill our iced water. We had to contend with the only SINGLE glass of beverage which we've each ordered. JX ended up going up to the counter and refilling his himself. He came back, and noted that they are seriously understaffed in there. There were just about 3 or 4 serving staffs handling this heavy lunchtime crowd.

Anyway, after 1.5 hours, our main course finally arrived. We had to wait for a few minutes more while they bring us some chilli sauce. We arrived at 1.30pm, but only got a taste of our main course at 3pm (!!!). That makes it 1.5 hours of waiting. Afer devouring off our main courses, MY noted that we took 1.5 hours to wait for a meal which we finished eating in 40 minutes.

(note the empty glasses)

Bored with all the waiting!

In the end, we got cheeky. There were no feedback forms on the tables, and we reasoned that they must have already known that the service here leaves much to be desired and thus scrapped away with the feedback forms altogether. Nevertheless, we still offered our customer feedbacks, though.

(I asked Ahmad to strike off the "we understand" part; because I certainly don't understand. This is the F&B and service industry. They should hire more help instead of keeping customers waiting - simple as that. Ahmad jested back and lurched into his theory of how teachers should be encouraging blahblahblah)

Everyone at the table was just so fascinated with the "customer feedback form"!